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Position: Assistant Tax Collector
Municipality:Town of Montville
Close Date:8/1/2021
Description:

ASSISTANT TAX COLLECTOR - CLERK I 

Full-time Union position with benefits - $26.73/hr

 NATURE OF WORK:   The Assistant Tax Collector Clerk I performs highly responsible and confidential financial and administrative work assisting the Tax Collector in the activities and administering the statutory responsibilities of the Tax Collector's Office with regard to the collection of taxes due the Town of Montville.  The work includes a variety of routine and complex technical office work in the collection of all real property taxes, personal property taxes, motor vehicle taxes, associated interest liens and/or other designated accounts receivable. This position involves pursuing an aggressive and effective program of prompt and efficient collection and effort with tact and courtesy toward the taxpayers.  This position requires the ability to make decisions in accordance with established procedures, the exercise of independent judgment, initiative, and flexibility.

SUPERVISION RECEIVED:  The Assistant Tax Collector Clerk I works under the direct supervision of the Tax Collector and the general supervision of the Finance Director and the Mayor. 

EXAMPLES OF ESSENTIAL DUTIES AND RESPONSIBILITIES: (NOT ALL INCLUSIVE)

  - Assists the Tax Collector in the oversight of the Town’s tax revenue collection program, including, but not limited to, planning, performing, and organizing the work of the department.    

  - Performs billing of taxes on real property, personal property and motor vehicle, and other assessments set by the Town. Prepares delinquent and demand notices, prints and mails them out, and responds to any questions from taxpayers.  

  - Collects current and delinquent taxes, related interest charges, liens, and assessments.  Prepares deposits and performs remote deposits.

 - Participates in updating and maintaining accounts of all taxable property on a regular, continuous basis.  Maintains and updates all accounts of collection.

 - Maintains Ledger of Payments.

 - Hears and investigates tax complaints and provides information regarding tax matters to citizens.  Answers inquires by telephone or over the counter from lawyers, real estate brokers, Motor Vehicle Department, accountants, taxpayers and  others. 

 - Works with the Department of Motor Vehicles (DMV) computerized system and, as such, must be highly ethical and able to maintain strict confidentiality.           

 - Prepares current receipt lists for submission to the Treasurer Office and money in the absence of the Collector.

 - Analyzes outstanding accounts and prepares requests for transfer to suspense and recommendations on allowances for bad debts.

 - Provides information to other members of the public, attorneys, and Town Departments.

 - Maintains delinquent list at State of Connecticut Motor Vehicle Department.

 - Prepares and updates list of current addresses and furnish to Assessor; prepares Alias Tax Warrants; balances computer ledger; Prepares coding of Banks and delinquent taxpayers annually for each new tax levy; Maintains Interest Charts. 

 - Participates in professional organizations to remain current in the Tax Collector profession.      

 - Maintains absolute confidentiality relating to sensitive information.

 - Ability to work long hours, evenings and weekends, as required.

 - Regular attendance is a requirement of this position.

 QUALIFICATIONS

Education and Training:

Associate's degree in business, accounting, or related field and two years’ experience in tax collection work; Graduation from high school or GED equivalent plus four (4) years progressively responsible experience in tax collector work; or an equivalent combination of experience and training.

Knowledge, Skills and Abilities:

  • Thorough knowledge of State and Town statues, ordinances, and resolutions governing the collection of taxes and tax accounting. Explains tax collection methods and techniques and trains other personnel in their use, as well as assists with questions and problems relating to various procedures and techniques.
  • Thorough knowledge of tax collection principles, techniques, procedures, laws and regulations.
  • Considerable knowledge of accounting and auditing practices relative to municipal collection.  Ability to prepare and interpret complex statistical and financial reports. 
  • Knowledge of real land, personal property taxes and mill rates.
  • Knowledge of office management procedures.  Skilled in operation of the following listed tools and equipment:  Personal computer, calculator, phone, copy machine, cash register, scanners, and computerized printers.
  • Considerable computer skills (i.e., word processing, spreadsheets, tax collector and assessor software, MS Office and the Internet).
  • Skilled in compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.
  • Ability to handle large amounts of cash. 
  • Ability to read and understand Tax Collection manuals and regulations.
  • Ability to communicate effectively both orally and in writing. Ability to organize and express thoughts and ideas through written and oral communication including clear, concise, accurate and timely financial reports and statements.
  • Ability to 1) perform multiple tasks with interruptions, 2) meet deadlines, 3) perform duties promptly with attention to detail and accuracy, 4) learn the special laws and regulations pertaining to assigned work, 5) prioritize and organize work, and 6) organize and express thoughts and ideas through written and oral communications.
  • Ability to maintain confidentiality.
  • Ability to carry out all responsibilities of the job independently and without supervision.  Ability to adjust quickly to changing priorities in a sometimes stressful environment.
  • Ability to establish and maintain effective working relationships with state and federal officers, town officials, public officials, residents, members of the general public, other departments and agencies, and co-workers.

 Necessary License Or Certification:

Certified Connecticut Municipal Collector (CCMC) Courses 1 and 2. (Certified Connecticut Municipal Collector (CCMC) Certification or the ability to obtain certification within a reasonable period of time.)

Valid Driver’s License.

Must be bondable.

PHYSICAL DEMANDS

  • The physical/mental demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • While performing the duties of this job, the employee is regularly required to speak; hear; sit; walk; and stand.  The employee must have the ability to routinely use hands, fingers and wrists for repetitive motion; to use hands to finger, handle, feel or operate equipment, objects, tools, or controls; and reach with hands and arms.  The employee is occasionally required to climb or balance, stoop, kneel, or crouch. The employee must be able to lift and/or move up to 25 pounds.
  • Specific vision abilities required for this job include close vision, distance vision, peripheral vision, color vision, depth perception, and the ability to adjust focus.  Hand-eye coordination is necessary to operate computers and various pieces of office equipment.  The employee must be able to hear normal sounds with the presence of background noise, as in hearing using a telephone.  The noise level in the work environment is moderately quiet in the office.
  • The employee must be able to work harmoniously, cooperatively and courteously with others at all times.  The employee must be able to interact well with people who are under physical and emotional stress as well as the ability to maintain a calm manner in stressful and emergency situations.  The employee must be able to respond to difficult situations, ease tensions and address disturbances.
  • SUCCESSFUL COMPLETION OF BACKGROUND INVESTIGATION AND MEDICAL/DRUG SCREENING ARE MANDATORY CONDITIONS OF EMPLOYMENT.  TOWN OF MONTVILLE IS AN EOE.

Full job description available in the Mayor’s office, 310 Norwich-New London Turnpike. Applications must be submitted to the Mayor’s Office.  PLEASE CALL 860-848-6701 WITH QUESTIONS.  Application may be downloaded from the TownofMontville.org website under “Employment Opportunities.' 

CLOSING DATE TO ACCEPT APPLICATIONS IS 4:30 P.M. ON AUGUST 1, 2021

 



We are an Equal Opportunity Employer.


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